Workshop Topics


Workshop Topics

It seems so simple, get people together, have a great discussion, and leave united, energized and focused. Unfortunately, the reality is often people get together, have a discussion, and leave feeling like time was wasted and little of value was accomplished. Anyone can run a meeting, but it takes forethought, focus, and follow through to lead a meeting that gets results. How to Run an Effective Meeting is a two-hour workshop that provides the learner with the knowledge and tools to facilitate effective meetings.


Training & Employee Development discusses best practices for training employees, whether one on one or in a group setting. Employees learn differently, and the effective trainer will analyze and adjust to each situation appropriately to ensure that their learning objectives are accomplished. Training records & site specific document creation will also be presented.


Performance Appraisals discusses developing and communicating performance standards, employee participation, and documentation elements when evaluating an employee’s work. Although this process at many companies tends to be dreaded, this course will highlight the benefits and usefulness of a quality system.


Employee Recognition teaches business owners and managers the importance of properly communicating an employee’s value. The development of programs that motivate and encourage employees is discussed, along with how to involve employees in the process for maximum benefit.


Recruiting, Interviewing, & Hiring discusses the importance of responsible hiring practices. Turnover is expensive for any company, and it can be avoided by hiring only those candidates that are both willing and able to make long term contributions to your organization. Along with the legal aspects of the process, the session will also cover application/resume reviews, interviewing techniques, and the significance of conducting reference & background checks.


Leadership explores the qualities of a good leader. Topics discussed will include: knowing your own strengths & weaknesses, relating to others respectfully, acting with integrity, communication skills, and many other characteristics necessary to succeed in a leadership role. The session with give you a clearer picture of where you are, and where you could be.


Time Management will teach you to become more productive, more systematized, and more focused on your priorities. The training will teach you how to set goals, manage interruptions, maximize to-do lists, overcome procrastination, and organize your workspace. This workshop is chock-full with practical tools, tips, and suggestions which can help to reduce your stress through a more structured and purposeful allocation of your minutes and hours. Don’t spend another night wondering where the day has gone – make your time work for you!


Delegation involves more than assigning your work to others. This course will teach you the four different delegation styles and how to use them; it will explore the categories of employees and how to effectively delegate to them in order to get more done and motivate your staff in the process.


Taking Corrective Action explores the steps of the disciplinary process. Performance problems should be dealt with in a timely, professional manner, and discipline must be fair and consistent with a company’s policies. This course is designed to build the manager’s confidence when handling employee misconduct. Learn the proper way to issue a written warning, develop a performance improvement plan or other alternate measures.


Customer Service begins with an accurate assessment of what is and is not customer service. It trains learners to excel when providing customer service, and it covers what to do when mistakes are made. Every customer is important in this economy, and retaining customers is an essential skill. Proper training makes all the difference.


Professionalism & Ethics gives the learner a picture of what professional behavior for any occupation looks like. Ethics has recently come to the forefront of business news and shown the need for clear guidance in the area of moral action. A good reputation is invaluable and must be protected: this course shows people how to build and maintain a good name.


A leader’s effectiveness often depends on the proper use of assertiveness. Assertiveness in the Workplace is a highly interactive workshop exploring the differences and advantages of being assertive as opposed to passive, aggressive or passive-aggressive. Participants will understand both the hindrances to and the benefits that come from direct, honest communication.


Written Communication is central to any profession. Excellence in Written Communication teaches the learner how to write in a way that is professional, polished, and effective. From emails, to report writing, to text messages, this course covers proper verbiage, common mistakes, and succinct wording. It also focuses on principles of English grammar and composition. Your writing is a reflection of you as a professional, and can greatly enhance your reputation and credibility.


Conflict Resolution is a necessary skill for the effective manager. Whenever people work together, the potential for conflict exists. Managers who skillfully mediate these incidents reduce the employer’s risk and promote cooperation and teamwork within the organization.


Employee Motivation explores Frederick Herzburg’s Two Factor Hygiene and Motivation Theory. This fascinating study shows employers how to immediately begin incorporating elements that satisfy employees while eliminating factors of a job that dissatisfy employees. Creating an environment that promotes motivation helps keep turnover low and employee morale high.


Excellence in Verbal Communication can be a life-long pursuit. This interactive workshop offers participants a chance to evaluate their current communication style and access their level of proficiency and efficacy. The workshop also provides an opportunity for practicing principles of inflection, declension, vocabulary, pronunciation, grammar, and syntax.


Mastering Change in the Workplace is perhaps the most challenging task that a manager faces in today’s fast paced environment. Adaptability is an essential skill for a good leader both to possess and to instill in those who follow. Change can happen quickly and at times quite dramatically. The manager who can successfully lead others through change can give their organization a tremendous advantage over their competition.


Organizations around the world use Robert’s Rules of Order to ensure that meetings are run efficiently and democratically. The rules provide for leadership and decisions to be established through voting, and they ensure a system of checks and balances between members and leaders through governing documents. A working knowledge of these rules is essential for students, professionals, and anyone who attends gatherings where these rules are applied.



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